Unfortunately, our products cannot be returned, because all products are made on request. Be sure of your size before placing an order. Don't know what size to order? See our Size Guide!

If you have any questions before ordering, please reach out to info@dutchxdesigns.com or fill in the Contact form

The delivery time is approximately 1 to 6 weeks. If there is a longer delivery time we will inform you.

Once shipped, arrival time of packages may vary from country to country.

• The Netherlands: 1-2 working days
• Europe: 3-5 working days
• US and the rest of the world: +3 working days

DutchxDesigns cannot be accountable for carrier delays or delays caused by holidays, meteorological conditions, customs inspections and other circumstances that are irrelevant to our control.

Yes this is definitely possible! You can send me a message via Instagram (@DutchxDesigns) or fill in the Custom Request form on this website and we will reach out as soon as possible.

It's hard to say how long the paint/sticker will last on the sneaker, it really depends on how you handle the sneaker.s If you wear the sneakers every day, the paint/sticker will wear off sooner and the paint is more likely to crack. Custom sneakers are not for everyday use. Every sneaker naturally wears out whether it is painted/customized or not. Each pair of custom sneakers is covered with a water and scratch resistant layer.

Wearing them can crease the sneakers, which can cause the paint/sticker to crack. Having the sneakers painted/customized is therefore at your own risk.

With some sneakers the sole (----AIR----) is painted, this can wear out. We use leather paint and the sole is made of rubber, so the leather paint cannot completely adhere to the sole. When putting on the custom sneakers, make sure that the laces are always loose. We are not liable for damage or traces of use to the custom sneakers.

It's important to note that our products are limited edition art pieces and are not intended for heavy or daily use. We recommend treating them with care to preserve their unique beauty. While they are durable and built to last, misuse can lead to damage, so we advise you to handle your DutchxDesigns customs with caution.

Yes, a water and scratch resistant layer goes over the sneakers. You can walk through the rain with your shoes on!

Wearing them can crease the sneakers, which can cause the paint to crack. Having the sneakers painted is therefore at your own risk.

Although there is a water and scratch resistant layer over the sneakers, the sneakers cannot be washed in the washing machine. The sneakers can be easily cleaned with a soft cloth and water. Do not use any cleaning products that contain acetone or alcohol on the sneakers!

We always do our best to make the sneakers look as much as possible on the picture, the sneakers are painted by hand so there can always be small deviations. Some pictures are of children's sizes and other photos are of adult sizes. Therefore, the sneakers can differ slightly from each other. Keep this in mind when ordering. You can always contact us for more information.

Do you want the entire sneaker painted, or large parts of the sneaker? This is definitely possible! Please keep in mind that large areas that are painted can be damaged more quickly when you wear the sneakers. Be aware of this.

Yes they are. However, we would like to clarify that we are not affiliated with the brands used in the production of our products. This disclaimer is included in our terms & conditions to ensure compliance with legal requirements.

No problem! Please fill in a Custom Request form and we will reach out to you as soon as possible to see if we can make this work :)

Please visit the Contact page and fill in the form or send an e-mail to info@dutchxdesigns.com